Privacy Policy


At iLash Charlotte, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website or availing our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect:


1.1 Personal Information:
We may collect personal information from you, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us. This information is necessary to facilitate communication and provide you with our services.


1.2 Payment Information:
If you make a payment for our services, we may collect certain payment details, such as credit card information, billing address, and other necessary payment details. Please note that we do not store or retain your payment information. It is securely processed by our trusted third-party payment processors.


1.3 Website Usage Information:
When you visit our website, we may collect certain non-personal information, such as your IP address, browser type, operating system, and browsing behavior. This information helps us analyze trends, administer the website, track user movements, and gather demographic information for aggregate use.


2. Use of Information:


2.1 Service Delivery:
We use the personal information you provide to deliver our services, respond to inquiries, schedule appointments, and fulfill your specific requests. Your contact information may also be used to send you important updates, confirmations, and reminders related to your appointments.


2.2 Marketing Communications:
With your explicit consent, we may use your contact information to send you promotional emails, newsletters, or marketing communications about our services, special offers, or upcoming events. You have the right to opt-out of receiving such communications at any time.


2.3 Legal Compliance:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government regulations.


3. Data Security:


We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We follow industry best practices to protect your data and maintain the security of our website and systems.


4. Third-Party Disclosure:


We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep the information confidential.


5. Data Retention:


We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely dispose of or anonymize it.


6. Your Rights:


You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.


7. Changes to the Privacy Policy:


We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.


8. Contact Us:


If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:


iLash Charlotte
16131 Lancaster Highway, Suite #3, Charlotte, NC 28273


By using our website or availing our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.